Financial Services
The Financial Services industry encompasses a diverse range of companies that provide a wide range of financial services, including banking, investment, and insurance, to consumers and businesses.
Banco del Pacífico
Banco del Pacífico empowers its customers to contact the bank from anywhere with internet access through convergent voice communications for international online banking.
Multiasistencia
The AI engine provided Multiasistencia team just what they needed to orchestrate conversational bots, using Artificial Intelligence, for a member-facing virtual assistant affectionately.
TDBM
Leading bank located in Mongolia improves customer experience by delivering a more personalized video services.
Grupo Sura
Insurance services delivered with video assistance on interactive kiosks all over the country, and attended by online video agents.
BanBif
BanBif provides personalized and human customer service through video call assistance in its branches, using interactive kiosks.
Help Seguros
Help Seguros is a 100% digital company that seeks to simplify insurance and relies on transactional video calling to serve its customers.
DataFast
Ecuador's leading electronic payments company enhances the security and operation of its assistance with transactional video calls.
Banco Internacional
Banco Internacional Ecuador integrated video calling into its digital banking platform. Video RTC enables secure face-to-face transactions, boosting satisfaction while reducing branch visits.
Allianz
Allianz is a leading market insurance expanding most advanced natural language phone calling support to all clients.
Banmédica
Banmédica provides advanced video calling services to their customer support services for a thrully digital interaction.
BCI
BCI offers personalized customer service for clients with hearing impairments through an expert executive fluent in sign language.
Banco de Sabadell
Financial institution improves efficiency and service across phone automation services improving call handling and streamline customer care operations.
Mapfre
Mapfre provides clients with legal advice and representation through an innovative system that combines voice and video support, with direct access to a highly-qualified attorney.
Caja Los Heroes
The leading Chilean LosHeroes credit union also leverages Interactive Powers’ video platform to improve customer care and online collaboration.
AFP Capital
Top Chilean financial AFP Capital is using modern video communications to deliver better services to their clients than ever before.
Generali
Call steering with natural language phone automation taking your customer service to the next level.
Public Sector
The Public Sector is a critical industry that encompasses government-run organizations and agencies that provide vital public services such as healthcare, education, and transportation to citizens.
Coop Policía Nacional
CPN runs video services to enable a frictionless member experience by supporting their engagement strategy for loan application completions and credit services.
SII
The Internal Taxes Service of the government of Chile has implemented video call assistance to enhance the efficiency and convenience of its online processes for citizens.
Cascai City Hall
The City Council of Cascais offers enhanced digital service with call center agents to ensure better connectivity and benefits for its citizens.
Alzira City Hall
The City Council of Alzira maximizes automated customer service in its telephone assistance for citizens.
Las Condes City Hall
The City Council of Las Condes provides a Trusted "Human" Touch to real-time video services to protect citizens.
Ministry of Labor KSA
Ministry of Labor KSA provides video calling assistance to deaf people required to access to public administration services.
Chile Atiende
Chile Atiende provides government digital services to create and scale better experiences for citizens.
ISL
The Instituto de Seguridad Laboral is the public entity in charge of administering the Social Security against Occupational Accidents and Occupational Diseases. ISL truth in video virtual assistance and support to empower its services.
Aena
AENA improves the customer experience about airports and its call center operations across all real-time channels.
AEELA
AEELA develops advanced automated services to provide real-time information at the phone.
Junta Castilla La Mancha
JCCM offers enhanced remote digital service with video agents to ensure better connectivity and benefits for its citizens.
Gobierno de Argentina
The Government of the Republic of Argentina promotes the use of video technology to support women and deaf people.
SENCE
The National Training and Employment Service is a technical agency of the State of Chile. SENCE provides latest virtual assistance with video communications.
BPO & Services
The BPO & Services industry is a rapidly growing sector that includes companies that offer a variety of business process outsourcing services, such as call center services and other outsourced services, to businesses and organizations.
Abante BPO
Abante BPO reimagines the possibilities of contact center processes, taking your customer service to the next level.
Apex America
Apex America trusts on video communications to deliver the most advanced BPO services for telecom support.
CDF
CDF enhances your agility, efficiency, & scalability to support customers. Our solutions deliver superior retail experiences for your customers & make support easy and personalized.
ADD Informática
ADD Informática is a leading technology provider using advanced VoIP recording for all its corporate business communications.
Travelguau
Video assistance and support services for families traveling with their pets throughout the national or international territory.
FAIN Ascensores
FAIN Ascensores integrated video assistance during elevator maintenance and emergencies, enhancing response times and support.
Cencosud
Cencosud, one of Latin America's largest retail conglomerates, implemented sign language customer service through video calls, improving accessibility for hearing-impaired customers.
Atento
Atento, a leading Spanish and Latin American customer experience provider, implemented advanced video calling capabilities in their contact centers. This integration enhanced customer interactions and improved resolution rates while maintaining service excellence.
OTIS Zardoya
OTIS innovation pushes video calling inside its most advanced elevators with a 24x7 video calling assistance.
Ctoc
The integration of video call technology by Interactive Powers resulted in shorter service interactions and an enhancement in customer satisfaction for BPO's agents.
Konexo
Konexo trusts on video communication to deliver the most advanced BPO services to its customers.
Healthcare
The Healthcare industry is a vital sector that encompasses a wide range of companies and organizations that provide essential medical and health-related products and services, such as hospitals, pharmaceutical companies, and medical device manufacturers.
AlfaClinic
Interactive Powers helps AlfaClinic software solutions for clinics, to deliver seamless video communications for doctors and patients.
Vidatres
Vidatres insurance company provides video call assistance services to its customers for better efficiency and customer service.
ISCIII
ISCII develops health systems for telemedicine from mobile devices or web interfaces with the support of Interactive Powers.
Chemo
Chemo develops startups video consultations services to help online healthcare processes.
SNS24
SNS24 of the Portuguese Ministry of Health offers video assistance to deaf people in need of information or health care.
Telecom & Utilities
The Telecom & Utilities industry is a vital sector that encompasses companies that provide essential services such as communication services like telephone and internet, and utility services like electricity, water, and gas to the public.
Aguas de Guipúzcoa
Aguas de Guipuzcoa is a Basque utilities water company that provides services information through local video call center kiosks.
Norvoz
State-of-the-art IP operator with voice-as-a-service platforms.
Masmóvil
Masmovil is a leading Spanish operator that provides new advanced digital services with video calls for industries.
Entel
Integration of massive call centers with video calling technology for the provision of more advanced digital services.
Oui Móvil
Kiosks to support the sale of telecom and mobile phone services in different locations or fairs.