Collaborative Browsing scroll, click and type together

Assist your customers to surf in your website and help them to click, fill out forms, search or find information quickly.

  • Provide a magical online assistance
    CoBrowsing is like something magic, your customer will appreciate this smart feature on chat, voice or video calls.

  • Get a better user experience
    Customers are often unable to find all information following spoken instructions, connect and share their browsing session.

  • No downloads, no plugins, no apps
    Ready to run without issues, from anywhere, any tablet devices, any modern browser and any computer as well.

Browser-to-browser connection

CoBrowsing enables connecting your website visitors with an agent in collaborative browsing, filling together forms, searching information, clicking on links, menus, or buttons together.

  • Multiple peer-connection
  • Follow me scrolling
  • Field filling

Website integration

CoBrowsing works for your own website connecting a special script widget that enables syncing your agent's session or user as well. Integration does not affect your security frontend and backend conditions.

  • Button & widget
  • Dual user & agent integration
  • Security key integration for your website

Easy connection sharing

CoBrowsing enables several modes to send your link a user, using a customized URL or PIN access as well. Remember, you can create specific CSS Classes to mask fields according to whether you are an agent or user.

  • Share shorten URL / PIN access
  • Field masking by HTML/CSS
  • Send URL session & follow me

Secure communications

CoBrowsing is ready to run multiple sessions for more than one user connected to an agent. All communications between all peers are SSL encrypted to ensure security and data privacy.

  • Multiple sessions
  • 256bit AES peer-to-peer encryption
  • URL customization

Customization & addons

Video calling

Use Video Calling to enable face-to-face communications during all the CoBrowsing session and extend web collaborative experience.

Voice calling

Use Voice Calling during your CoBrowsing session. Enable a complete interactive audio and web collaborative experience.

Phone calling

Use a Phone Call to connect user and agent during your CoBrowsing session. Extend it with any kind of phone system without integration requirements.

Shorten URL & PIN access

Share your CoBrowsing session with a shorten URL or a PIN Access according to your selection. Both options are interoperable and can work on a custom domain.

Widget

CoBrowsing runs a specific widget to handle shared sessions on your website. This element is responsive and designed for easy setup.