Video engagement pushed to the limits
Lead voice & video communications in your industry and push your business to become a game changer of the Digital Economy.
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Mobile devices ready
Today digital consumers are requiring advanced video communication not just prepared video meetings. Think better and different, enable mobility from user to agents as well.
- Mobile iOS & Android
- No downloads, no plugins, no apps
- Web responsive user interface
Channels interoperability
Video and video channels have to work together a single one channel, enabling to connect from one to another anytime. Consider all your communications have to be human first.
- Human-centric communications
- Video call interoperability
- Hybrid dialpad
Video-centric desktop
Another Game Changer for your business is to think your communications with a Video Centric approach. Agents that work with this kind of system are much more productive, efficient and work better.
- Presence status & dashboard
- Background effects
- Agent pauses management
Phone convergence
Phone is anymore the only real-time communication channel, that's not means you have to forget all advantages of calling transactions. Still improving your business with digital voice & video convergence with telephony.
- Call forwarding & transfer
- Automatic call distribution
- Encrypted communications
Choose your configuration....
Witch plan is right for your business? We have good news, we offer the video agent desktop you were dreaming.
Web ACD Platform
Web responsive business phone with an integrated automatic call distributor to create video-centric experiences on convergent contact centers for the Digital Age.
System integrations
SIP / RTC trunking
Connect your own operator and SIP / RTC trunks to enable voice & video call traffic. Keep open interoperability from the beginning.
Backend integration
Connect your Backend systems as well with real-time communications in order to improve your business processes and customers.
Customization
Customize your desktop with your own logos, URL, domain and much more. Convert your agent desktop in your own communication process.
Applications & addons
Add extended features with our special applications & addons. Any production agent requires specific online services and integrations.
Cloud ready
Consider unlimited storage elasticity and capacity in Cloud. Ensure your business and processes will growth without any IT limitations.
Web responsive
Trust on Web Responsive design for all your users / agents interfaces to improve operational costs: No Apps, No Plugins, No Downloads...
Streamline your business communications