Fueling human-machine conversations
Provide advanced automation for phone services driven by any AI conversational engines and application integration.
Intelligent phone routing
Overall, intelligent phone routing improves the customer experience (CX) by automating and streamlining the call routing process. It directs the call to the appropriate department or individual based on the caller's needs.
- Pre-recorded prompts & Speech Synthesis
- Application driven routing
- Speech Recognition
Chatbot phone integration
Seamlessly integrates chatbot functionality into phone systems, enabling advanced automation and personalized service. This integration allows open integration for call transfers and context tracking.
- REST-API & open developments
- Call transfer enabled
- Context integration
Voice conversational services
Enable advanced speech recognition and conversational dialog management to provide an enhanced customer experience. NLU integration ensures to process the intent behind customer's voice queries.
- Automatic Speech Recognition (ASR)
- Conversational dialog management
- Natural Language Understanding (NLU)
Open telephony standards
Develop innovative and cost-effective solutions for a wide range of telephony applications, allowing to create scalable, efficient and flexible telephony services that can be easily integrated with other technologies.
- W3C VoiceXML standard
- MRCP integration / Speech API
- gRPC integration with Google Cloud
Choose your configuration....
Which plan is right for your business?
We have good news, we offer the IVR platform you were looking for.
Smart IVR Platform
Carrier-grade IVR, with exceptional performance, scalability, reliability and application multi-tenancy. Its architecture can process hundreds of simultaneous calls per server.
System integrations
Databases integration
Connect any kind of databases with any coding languages is a key feature to provide business phone services. Check how to do it quickly with standards.
Web services integration
Connect any web service like REST-API or any other programming interface with your phone service. Get or post data easily.
Email / SMS sending
Extend your phone service with messaging options like Email, SMS gateways. This is mandatory requirements for most digital services today.
Stats & analytics
Get all platforms stats and call reporting to manage properly your phone applications. Manage better your data to provide better call tracking.
Natural voices
Use a huge number of dynamic natural voices with standard or neural engines. Create any kind of phone services in any language with or without recorded prompts.
Speech recognition
Use any kind Speech Recognition in real-time to enable your phone services being outstanding and running over most advanced speech engines.
Streamline your business communications.