# High-quality transactional video calling

## Add video calls to your contact center to extend agents online capabilities and improve all key performance indicators.
  
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# Video channels trunking

One of the top priority is enabling a standard trunking for your video channels that can work across all your business processes and systems. You have to think about following mandatory requirements.

-  Hybrid connectivity SIP/WebRTC
-  Voice, Video and Data synchronized
-  Carrier-grade technology

# Inbound video calling

Inbound video calling is required in most customer care situations to provide real-time support services. Consider introducing video call distribution without upgrading your contact center.

-  Video call distribución (with ACD)
-  Video call recording
-  Interoperable with telephony

# Outbound video calling

Outbound video calling is required in many situations like scaling up from a chatbot, text-messaging conversation or any other web application to a face-to-face conversation. Let's your business change the way you attend clients and users.

-  Convergent voice & video call
-  Transactional video call
-  Video call transfer

# Scheduled video calling

Most video conferencing systems consider this mode the only one. It's just one more specific video calling capability to consider when customers’ interactions are scheduled to a specific date and time.

-  Scheduled appointment management
-  Time controlled securized links
-  Tokenized link connection

# Choose your configuration...

Witch plan is right for your business? We have good news, we offer the RTC platform you were thinking about.

# Video RTC Platform

Video gateways for advanced real-time communications on existing contact centers. Multi-channel coverage with web browsers, mobile devices and kiosks.

[Learn More](https://interactivepowers.com/en/platforms/videortc)

# System integrations

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# Call center integration

Extend any Call Center suite or software in the market. Trust on a convergent approach for your existing call center and video calling services as well.

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# Frontend integration

Customize your Frontend with the latest real-time video communications to create new amazing web interactions on any web or mobile device.

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# Backend integration

Connect your Backend systems as well with real-time communications in order to improve your business processes and customers.

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# Web responsive

Trust on Web Responsive design for all your web interfaces to improve your Frontend and operational costs: No Apps, No Plugins, No Downloads...

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# Video recording

Consider video recording as a key process for your real-time communications. Video requires specific storage and conversion as well.

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# Mobile SDK / API

Build and integrate your system with SDK / API Frameworks based on open standard Javascript. Do it faster without reinventing anything.